Privacy Policy

Privacy Policy for Kratom Wholesale Malaysia

Introduction

Welcome to https://kratom-wholesale-malaysia.kratom-planet.com (referred to as “Kratom Wholesale Malaysia,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site, as they have their own privacy policies governing data handling.

Processing Activities

Our Privacy Policy guides how you interact with us in the following ways:

  • Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process your personal information to provide personalized experiences.
  • Visiting Our Websites: Every time you access or interact with our websites, we may collect data about your visit, including pages viewed, features used, and referral sources.
  • Communication: We may reach out to you via email, phone, or text messages (SMS) for newsletters, promotional offers, surveys, or order updates. Your consent is required for such communications.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Name, user ID, and password details required for account creation.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
  • Financial Records: Purchase history, order totals, and shipping information related to financial transactions.
  • Purchase Data: Items bought, quantities, prices, and order dates for inventory management and analytics.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to provide personalized content and perform analytics.
  • Location Information: GPS data (with your consent) to offer location-based services and relevant product recommendations.
  • Feedback and Reviews: Opinions, ratings, and comments you share with us to enhance our products and services.
  • Social Media Profiles: If you choose to log in via social media accounts, we may access certain personal information from those platforms (subject to their privacy settings).
  • Product Preferences: Data about your product choices and interactions helps us tailor recommendations.

We gather this data through direct user input, tracking technologies, and third-party providers who assist in our operations.

Cookies and Tracking Technologies

Kratom Wholesale Malaysia uses cookies and similar tracking technologies for various purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as allowing you to navigate through pages.
  • Preferences: They remember your preferences, language settings, and other customization choices.
  • Analytics: Cookies help us understand user behavior, track website performance, and improve overall experience.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies for different types of information:

  • Personal data related to your account is retained until your account is inactive or closed.
  • Transaction records are kept for financial record-keeping and tax purposes (as per legal requirements).
  • We may store anonymized data aggregated from user interactions for analytics and improvement initiatives.

Once the purpose for which data was collected is no longer relevant, we delete or anonymize it to ensure privacy and security.

Security Measures

Kratom Wholesale Malaysia implements robust security protocols to safeguard your personal data:

  • Encryption: We use encryption technologies to secure data during transmission and storage.
  • Secure Third-Party Processing: For payment transactions, we partner with reputable third-party providers who adhere to industry security standards.
  • Access Controls: Our systems have access controls to restrict unauthorized personnel from accessing sensitive information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its details.
  • Rectification: If your information is inaccurate or incomplete, you have the right to ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data from our systems.
  • Restriction: You may limit or restrict the processing of your personal data in specific cases.
  • Data Portability: We can provide your data in a structured, commonly used format upon request.
  • Objection: You have the right to object to certain uses of your data, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or submit related inquiries, please contact our dedicated Privacy Team via email at [email protected] or by post to our registered address.

Changes to Privacy Policy

Kratom Wholesale Malaysia reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any privacy-related inquiries, feedback, or requests, including unsubscribe requests, data corrections, or general questions:

Email: [email protected]

Address: [Kratom Wholesale Malaysia Privacy Team’s physical address]

We appreciate your trust in us as we strive to protect your privacy and provide a secure online experience.